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Do you have Questions?

Please read the questions below and if you can't find your answer, please send your question to us, and we will get back to you as soon as possible.

Frequently Asked Questions

What brands do you offer?

We offer high quality Makute products in the field of power and hand tools.

What delivery areas are available?

We cover all Areas Kingdom Arabic Saudi Arabia via Companies shipping Reliable

 

How do I get technical support for a product I purchased?

You can contact us via WhatsApp, phone or email for technical inquiries.

Do you have authorized service centers?

Yes, We provide Centers maintenance Certified To ensure service what after sale

 

How much does shipping within the Kingdom cost?

shipping It costs 25 Riyals. For orders less from 100 riyal, while He is free. For orders that exceed 100 riyal.

 

What shipping companies do you deal with?

a company SMSA she partner Basic We have in shipping, And We resort For companies shipping Other According to Availability and speed.

 

How long does delivery usually take?

Delivery time ranges from 2 to 5 working days within the Kingdom.

 

What delivery areas are available?

We cover all of Saudi Arabia through reliable shipping companies.

How can I track my shipment?

It will be send number Tracking to Your mail electronic after shipping, And you can Use it For tracking via location a company shipping.

 

What if I receive a damaged product?

You could Return it during 7 days with Report service Clients Four Receipt

 

Can I change the delivery address after placing an order?

Yes, the address can be changed but only before the order is shipped.

 

Do you have international shipping service?

currently. We offer shipping inside Kingdom only, And it will be information Clients when Availability shipping International.

 

Does the warranty cover all components of the product?

Noincluded Warranty:

pieces Consumerism (like : keys Operation, wires, coals, Filters, oils, grease )

What is the maximum warranty period for Makute products?

ranges period Warranty from month one to Two years According to type Product, with note that some Products ( Like products that It works With gasoline ) He is On it a guarantee Operational only

 

How are defective products handled during the warranty period?

The product will be repaired free of charge at an authorized maintenance center, and the warranty period will be extended by an amount equal to the period of delay in maintenance if the parts are not available on time (maximum 15 days). For faults covered by the warranty).

In what cases is the warranty void?
invalidate Warranty in State:
  • abuse Use Product or non following directions Operation
  • attempts Reform from before authorities not Certified
  • Use to cut Spare parts not Original
  • ill Storage or ill Maintenance
  • Exposure Due to circumstances Out on will (disasters Natural, accidents)
Can the product be replaced instead of repaired?

The warranty covers maintenance and parts replacement only, and does not include a full product replacement or refund.

What is the period allowed for returning or exchanging the product?

You can return the product within 7 days from the date of receipt, or exchange it within 14 days in case of a manufacturing defect.

What are the conditions for a product to be returned?

He should that He is Product in His condition Original, with The Fund Original and packaging Original Don to open or Use, And it must presentation invoice Original

 

How and when will the money be refunded?

It is done recovery The amount during 7 to 14 day a job from date cancellation demand or consent on Recovery .

 

 

ماكينة لحام انفرتر MIG 250PVO

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