Do you have Questions?
Please read the questions below and if you can't find your answer, please send your question to us, and we will get back to you as soon as possible.Frequently Asked Questions
We offer high quality Makute products in the field of power and hand tools.
We cover all Areas Kingdom Arabic Saudi Arabia via Companies shipping Reliable
You can contact us via WhatsApp, phone or email for technical inquiries.
Yes, We provide Centers maintenance Certified To ensure service what after sale
shipping It costs 25 Riyals. For orders less from 100 riyal, while He is free. For orders that exceed 100 riyal.
a company SMSA she partner Basic We have in shipping, And We resort For companies shipping Other According to Availability and speed.
Delivery time ranges from 2 to 5 working days within the Kingdom.
We cover all of Saudi Arabia through reliable shipping companies.
It will be send number Tracking to Your mail electronic after shipping, And you can Use it For tracking via location a company shipping.
You could Return it during 7 days with Report service Clients Four Receipt
Yes, the address can be changed but only before the order is shipped.
currently. We offer shipping inside Kingdom only, And it will be information Clients when Availability shipping International.
Noincluded Warranty:
pieces Consumerism (like : keys Operation, wires, coals, Filters, oils, grease )
ranges period Warranty from month one to Two years According to type Product, with note that some Products ( Like products that It works With gasoline ) He is On it a guarantee Operational only
The product will be repaired free of charge at an authorized maintenance center, and the warranty period will be extended by an amount equal to the period of delay in maintenance if the parts are not available on time (maximum 15 days). For faults covered by the warranty).
- abuse Use Product or non following directions Operation
- attempts Reform from before authorities not Certified
- Use to cut Spare parts not Original
- ill Storage or ill Maintenance
- Exposure Due to circumstances Out on will (disasters Natural, accidents)
The warranty covers maintenance and parts replacement only, and does not include a full product replacement or refund.
You can return the product within 7 days from the date of receipt, or exchange it within 14 days in case of a manufacturing defect.
He should that He is Product in His condition Original, with The Fund Original and packaging Original Don to open or Use, And it must presentation invoice Original
It is done recovery The amount during 7 to 14 day a job from date cancellation demand or consent on Recovery .
program My rewards diverse and currently Programs Approved :
- You get on 1 a point Opposite all 1 riyal Spend it in Your purchases Eligible
when Your registration New, You get on 100 a point gift Welcome
Prepaid services
Products offered at great discounts
Purchases paid through installment systems (such as Tabby or Tamara)
Any purchase or payment outside the online store
Points expire 6 months after the date they were earned, and a reminder will be sent to you 15 days before the expiration date.
You can redeem points for discount vouchers that can be used in your next purchase.
- You get on 1 a point Opposite all 1 riyal Spend it in Your purchases Eligible
when Your registration New, You get on 100 a point gift Welcome
no, points not midwife For transfer to:
- funds Cash
- Members Others in The program
It will be rival points that I got it On it from this demand from Your balance
When using points to get a discount:
- New points are calculated on the purchase value after applying the discount.
- Points are not calculated on VAT.
