Battery drill
Voltage rating: 20V
Speed: 0-2200 rpm
Maximum torque: 800 Nm
Certifications: ISO9000
The number | The question | The answer |
| 1 | How much does the battery cost if I want to buy a spare battery? | 388 riyals, including tax |
| 2 | When will the product be replaced? | Replacement will be made in the event of a manufacturing defect within 7 days from the date of purchase. |
| 3 | What country is this drill manufactured in? | China |
| 4 | Is there delivery outside Jeddah? | Delivery is available to all cities in the Kingdom |
| 5 | Is shipping free outside Jeddah? | Free shipping for any order over 100 riyals |
| 6 | Is there a warranty card on the drill? | The purchase invoice is the guarantee and must be presented upon maintenance. |
| 7 | What does the drill box or carton contain? | Drill, 2 batteries, 1 charger |
| 8 | What are the conditions for product replacement? | Replacement in case of a manufacturing defect within 7 days from the date of purchase |
| 9 | In case of any drill malfunction, is maintenance free? | Maintenance is free during the warranty period. |
| 10 | Are there Tabby and Tamara installments for purchasing this drill and other products? | Installment is available from Tabby |
| 11 | Is there a dedicated email for complaints? | support@makute-ksa.com |
| 12 | When is it impossible or not possible to replace a product? | If the defect is due to misuse or if the 7-day replacement period is exceeded |
| 13 | What is meant by voltage rate? | Voltage refers to electrical potential, which is a measure of the potential difference between two points in an electrical circuit.
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| 14 | What is ISO 9001 certification and what are its benefits? | Quality Certificate |
| 15 | If you purchase the product outside Jeddah, for example, and find a defect in the drill, who bears the return shipping cost, the company or the customer? | If the defect is a manufacturing defect, you must contact technical support within a maximum period of 7 days, and the product will be shipped at the company’s expense, provided that the device has not been used and is in its original packaging. |
| 16 | Are there authorized maintenance centers in all cities of the Kingdom? | Maintenance Centers / Jeddah and Riyadh |
